Customer Hierarchy Management offers a streamlined approach to organizing and managing customer groups, whether they are corporate entities or individual clients. By categorizing customers into hierarchical structures, businesses can easily track relationships and services within and between different customer groups. Business can also export data to spreadsheets thanks to Microsoft SQL Server which business can create reports on billing, number of services used by Customer Hierarchy, etc.

Customer Services Management provides an efficient solution for assigning multiple products and services, previously cataloged in Product Catalog Management, to individual customer hierarchies and customer IDs. By creating a unique Service ID for each assignment to offer personized service management for that Customer. Customer Services Management ensures that all products and services are accurately linked to the respective customers. This simplifies the billing process, allowing businesses to manage and track customer services and billing with ease. The streamlined approach not only enhances accuracy in billing but also improves overall customer satisfaction by ensuring that all transactions are correctly recorded and billed.

Customer Billing Management offers a streamlined solution for billing both individual and corporate customers based on the services they utilize. By integrating all billing activities into a single, cohesive system, CBM ensures that invoices are accurate and timely. This approach simplifies the billing process, allowing businesses to efficiently manage and track customer charges and payments. With Customer Billing Management, businesses can enhance their financial operations and improve customer satisfaction by providing clear and precise billing information.